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POSITION SUMMARY:&nbsp; The Assistant Director of Clinical Education is responsible in conjunction with the Director of Clinical Education for oversight of all aspects of the clinical phase of the Physician Assistant Program. It is expected that the Assistant Director of Clinical Education will provide effective leadership toward consistently meeting program and student learning outcomes related to the clinical phase of the program. The Assistant Director of Clinical Education will work with the Director of Clinical Education and other members of the PA faculty to ensure that the program’s clinical phase is in compliance with all ARC-PA Accreditation Standards pertaining to supervised clinical practice experiences (SCPEs). The Assistant Director of Clinical Education will also work in synergy with their counterparts at other South University PA programs. The Assistant Director of Clinical Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program.The incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position, which includes quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking, and expansion. This position offers a $10,000 sign-on bonus.&nbsp;&nbsp;&nbsp;KEY JOB ELEMENTS:<ul><li>Coordinates clinical curriculum development, which includes the design and implementation of the clinical phase of the program with the program’s student learning outcomes and PA competencies.</li><li>Collaborates with all members of the program’s Clinical Education Team (CET).</li><li>Conducts ongoing assessment and improvement of the clinical curriculum which includes evaluation of student performance, preceptor performance, and clinical site quality.</li><li>Collaborates with the Director of Clinical Education and clinical education team to design and implement an ongoing clinical site development and clinical site monitoring plan to ensure the program has adequate SCPE sites.</li><li>Assists in managing faculty coordination by assigning clinical coursework/SCPEs to instructional faculty and preceptors.</li><li>Provides teaching and instruction in the PA program including:</li></ul><ul><li>Overseeing coordination of instruction for all clinical courses and rotations annually.</li><li>Lecturing in areas of clinical and/or professional expertise.</li><li>Providing academic advising as a small group facilitator and student advisor.</li></ul><ul><li>Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission statement review.</li><li>Participates in the program’s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings.</li><li>Collaborates with the Director of Didactic Education on ongoing assessment of student performance toward attaining the program’s student learning outcomes.</li><li>Engages in service,community and campus relations,PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Assistant Director of Clinical Education and PA faculty.</li><li>Participates in faculty development opportunities each year as required in the areas of teaching and academic administration.</li><li>Provides remedial instruction as needed.</li><li>Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership.</li><li>Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li></ul>JOB REQUIREMENTS:Knowledge: <ul><li>Graduation from an accredited PA program.</li><li>Terminal degree as a physician assistant.</li><li>Current or emeritus NCCPA certification.</li><li>PAs with active certification must be eligible for state licensure or hold an active, valid, and unencumbered state license in the state where they are assigned. </li><li>1-2 years teaching experience in a graduate health-related profession highly preferred.</li><li>2 years of clinical experience required.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Experience in PA/medical classroom teaching and PA education administration is highly preferred.</li></ul>Skills: <ul><li>Excellent communication skills, both verbal and written.&nbsp; </li><li>Strong interpersonal skills with student, faculty, and staff populations.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills, including MS Office Suite, ExamSoft, and WebAdMIT.</li></ul>Abilities: <ul><li>Ability to interact effectively with clinical health care providers and administrators to establish and maintain strong relationships with clinical affiliates/sites.</li><li>Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to listen to staff, students, clinical preceptors, and members of the medical community to understand and respond appropriately to their needs and requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>WORK ENVIRONMENT:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

South University

Assistant Director of Clinical Education, Physician Assistant

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The primary function of a Funding Processor is to provide friendly, courteous, prompt, and efficient service to dealerships and colleagues to process loans in a fast-paced, high-volume lending environment. Processors interact with Funders, Dealer Relationship Managers, Customers, and Dealerships to ensure timely and accurate packaging and processing of all loan documents for prospective customers.Responsibilities:<ul><li>Gather, identify, and record all incoming funding documents</li><li>Work efficiently to meet aggressive service levels while still meeting accuracy requirements and volume expectations</li><li>Create files for Funding, perform accurate data entry, review document completeness, and evenly disburse to a team of funders</li><li>Maintain knowledge and expertise in a variety of proprietary and industry software to process loans. Such software includes Autocheck, Defi Solutions, The Work Number, Foxit PDF Editor and Excel.</li><li>Assist Funders with completing verifications based on volume needs</li><li>Assist the Funding Manager with the orientation and training of new Processing Associates and branch staff as needed</li><li>Respond to department specific questions; research and resolve dealership or branch issues</li></ul>Requirements<ul><li>Abide by AutoNation Finance’s policies, procedures, and standards</li><li>Effective verbal and written communication skills</li><li>Timely and efficient problem-solving skills</li><li>Ability to handle confidential data in an ethical and professional manner</li><li>Contributes to team effort by accomplishing related results as needed</li><li>Prior experience preferred, however, training is available</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Loan Funding Processor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Accounting Associate is responsible for recording various journal entries for general ledger. &nbsp;What are the day-to-day responsibilities?<ul><li>Preparing various accounting statements and reports - Reviewing and verifying the accuracy of journal entries and accounting classifications assigned to various records</li><li>Coordinating accounting matters with other departments, locations and divisions</li><li>Utilizing computer to input, retrieve or display accounting information</li></ul>What are the requirements for this job?<ul><li>High School diploma or equivalent</li><li>Two years experience in accounting</li><li>Strong written and verbal communication skills</li><li>Experience with Microsoft Office software</li><li>Strong acclimation to mathematics and analysis</li><li>Proficient in Microsoft</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Accounting Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Brand Manager will play a vital role in overall brand strategy and go to market campaigns that support all AutoNation products &amp; services. This individual will be responsible to managing multiple working relationships within and outside of the organization as they work to ensure all internal and external communications align with overall brand strategy, look and feel.Organizational Relationships: The Manager, Brand will report directly to the Sr. Director, Brand and establish and nurture strong relationships with marketing leads, ensuring seamless collaboration and synergy in implementing brand initiatives. Additionally, this individual will actively engage with cross-functional departments including Operations, HR, and other key stakeholders across the organization. Job Responsibilities: •&nbsp;&nbsp; &nbsp;Manage a comprehensive brand strategy aligned with our company's vision, values, and business goals.&nbsp; •&nbsp;&nbsp; &nbsp;Continually refine and evolve our brand positioning to remain relevant and competitive in the market. •&nbsp;&nbsp; &nbsp;Define and communicate the brand's purpose, values, and mission to internal and external stakeholders. •&nbsp;&nbsp; &nbsp;Maintain an understanding of market trends, consumer insights, and competitive landscapes to refine and enhance the brand's positioning. •&nbsp;&nbsp; &nbsp;Collaborate with cross-functional departments to ensure AutoNation’s business goals are represented and aligned within marketing efforts. •&nbsp;&nbsp; &nbsp;Facilitate monthly cross-functional planning meetings, ensuring deliverable timelines are met across teams. •&nbsp;&nbsp; &nbsp;Ensure brand consistency across all platforms. •&nbsp;&nbsp; &nbsp;Demonstrate and advocate company vision, mission, and values. Adhere to company policies and procedures. •&nbsp;&nbsp; &nbsp;Manage relationships with agencies, ensuring SLAs and allocated budgets are maximized. Qualifications: •&nbsp;&nbsp; &nbsp;Bachelor’s degree in marketing, Business Administration, or a related field. MBA is a plus. •&nbsp;&nbsp; &nbsp;Proven experience in automotive marketing or related industries, with a focus on marketing strategy development and execution. •&nbsp;&nbsp; &nbsp;Strong grasp of branding principles, market trends, and consumer behavior. •&nbsp;&nbsp; &nbsp;Must have experience managing multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. •&nbsp;&nbsp; &nbsp;Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. •&nbsp;&nbsp; &nbsp;Exceptional communication and presentation skills, both written and verbal. Capable of inspiring and guiding cross-functional teams. •&nbsp;&nbsp; &nbsp;Experience with market research, competitive analysis, and customer insights to drive product planning and decision-making. •&nbsp;&nbsp; &nbsp;Strategic thinker with a creative approach to problem-solving. •&nbsp;&nbsp; &nbsp;Familiarity with automotive industry trends and best practices is preferred. •&nbsp;&nbsp; &nbsp;Must meet company’s requirements for employment. Physical Requirements: •&nbsp;&nbsp; &nbsp;Business travel (up to 30%) •&nbsp;&nbsp; &nbsp;Standard office environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Brand Strategy & Creative Manager

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Internal Audit Analytics Manager is responsible for execution of operational and financial control audit projects across the entire company. The Audit Manager will work closely with Corporate, Region and Shared Service Center finance team management.Job Responsibilities:<ul><li>Lead, risk assess, plan, execute and report on all aspects of audit projects</li><li>Evaluate internal control environments including people, processes and technology</li><li>Analyze, test and evaluate large data files</li><li>Utilize technology resources to perform data analytics to identify unusual trends or practices</li><li>Identify and investigate irregular transactions or business practices</li><li>Write audit reports and present reports to Senior Management</li><li>Remain current with accounting and operating policies and accounting systems</li><li>Build and maintain effective professional relationships within Company to assure a strong working knowledge of current business issues and risks</li></ul>Mandatory Qualifications:<ul><li>Certified Public Accountant or equivalent</li><li>4 to 7 years public accounting or equivalent</li><li>BS in Accounting or comparable</li><li>Strong verbal and written communication skills</li><li>Strong analytic and data analysis skills</li><li>Demonstrated ability to perform technology-based data mining and analytics</li><li>High degree of personal and professional integrity and maturity</li><li>Willingness to travel (approximately 15%)</li><li>Ability to successfully function with remotely located supervisors</li><li>Ability to work in a highly dynamic, visible and challenging position without day-to-day supervision</li><li>Ability to readily move into other Corporate, Region or SSC finance positions for career development</li><li>High proficiency in Microsoft Word, Excel, PowerPoint, Access</li></ul>Preferred Qualifications:<ul><li>Automotive retail audit experience</li><li>Master’s Degree and/or MBA</li><li>Fraud or forensic investigative experience</li><li>HFM/Essbase/PeopleSoft Systems experience</li><li>ADP DMS / Datawarehouse experience</li><li>Python/Tableau/Power BI - intermediate skills</li></ul>Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Internal Audit Analytics Manager

POSITION SUMMARY:The Education Clinical Coordinator (ECC) for the Anesthesiologist Assistant Program is responsible for securing, cultivating, and managing clinical educational sites to ensure optimal clinical experiences for students. This hybrid position requires the incumbent to work both on campus and in the field, conducting regular visits with preceptors and health system administrators to strengthen relationships and enhance communication between hospitals and the university. The ECC will bridge the gap between clinical sites and the university, facilitating smooth operations and ensuring the program's high standards are maintained.In addition to these core responsibilities, the ECC plays a pivotal role in providing professional development opportunities for students, addressing student concerns while they are working in clinical sites, and evaluating clinical sites to ensure they meet the educational needs of the program and students. The ECC will work closely with program leadership to integrate clinical education principles into the curriculum and provide ongoing assistance regarding clinical contracts, preceptor agreements, and student placements. The role also involves proactive problem-solving for student clinical shift dilemmas and assisting with the investigation of clinical student issues that require academic actions in accordance with South University policies and procedures.KEY JOB ELEMENTS:<ul><li>Secure and cultivate clinical education sites for the Anesthesiologist Assistant Program.</li><li>Initiate clinical department activities, including student placement in clinical rotations to ensure students meet standards for the program with adequate rotation slots throughout the clinical year.</li><li>Serve as the primary liaison between clinical sites and the university to facilitate effective communication and collaboration between hospital administrators, preceptors, and university faculty.</li><li>Conduct regular site visits to preceptors and health system administrators to maintain and improve relationships.</li><li>Ensure clinical sites provide a high-quality learning environment for students with proper documentation and data collection.</li><li>Guide students effectively through the process and procedure for document submission to include credentialing requirements, background checks/urine drug screens and immunizations, prior to and during clinical rotations.</li><li>Provide advisement and proactive problem-solving for students regarding clinical scheduling and clinical shift dilemmas.</li><li>Coordinate the ongoing maintenance of the clinical curriculum in the relevant digital system including auditing affiliation agreements, student-required logging/submissions, and preceptor files with the currency of licensure.</li><li>Assist in the development and revision of the program’s promotional materials including but not limited to print materials, website, and other marketing materials.</li><li>Organize quarterly registration process and monitor attendance for all current students in the program.</li><li>Maintain documentation to coordinate outside lecturer/preceptor payments, purchase orders, check requests, and vendor requests.</li><li>Complete verification of graduation forms for credentialing services and aid alumni in obtaining required documentation for licensure.</li><li>Assist in planning program activities such as admissions interviews, orientation, graduation, CPR certification courses, alumni events.</li><li>Carry out other duties as assigned</li></ul>POSITION REQUIREMENTS:<ul><li>Undergraduate degree with a preference for a Master’s degree in Healthcare Administration, Management or related field.</li><li>Clinical healthcare system experience or clinical administrative experience preferred.</li><li>Experience with computerized administrative systems. Proficient with the use standard office applications on personal computers.</li><li>Ability to read, understand, interpret and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to effectively present information to faculty, academic and campus leaders, hospital administrators, corporate leaders, and public groups.</li></ul>WORK ENVIRONMENT:The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Education Clinical Coordinator, Anesthesiologist Assistant

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?This position is responsible for collecting and resolving active customer accounts that have become delinquent. This position reports to the Collections Supervisor. This individual will primarily interact with delinquent customers, third party references or contacts, and repossession agencies assigned to recover vehicles on delinquent accounts. This individual also interacts internally with other AN Finance department in the course of arranging repossessions, delinquency management, and loss (charge off) administration. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations. This position requires working a variable schedule, which will include late evening and occasional weekends, as directed by management. The compensation for this position includes a potential monthly bonus based on delinquency, roll rates, and net losses.<ul><li>Handle inbound/outbound collection calls in a professional manner.&nbsp; Reviews open accounts for collection efforts.&nbsp; Maintains good customer relations with borrowers, and effectively solves problems in an effort to resolve account delinquency and prevent losses.&nbsp; Identifies issues attributing to account delinquency and review with supervisor as needed.</li><li>Make outbound contact attempts with delinquent customers by telephone, email, chat, and texting to negotiate acceptable payment arrangements with delinquent customers.</li><li>Collect customer payments in accordance with payment due dates.&nbsp; Provide timely follow-up on payment arrangements.&nbsp; Follow and maintain policies and procedures in all aspects of the position.&nbsp;</li><li>Handle inbound contacts from customers involving a variety of issues, including delinquent payments and general inquires.&nbsp;</li><li>Negotiates account resolution and accurately input and document actions within the collections system, while maintaining company performance and productivity standards.&nbsp; Maintain and update customer demographic and employment information on a regular basis.&nbsp;</li><li>&nbsp; Perform skip-tracing activity on delinquent accounts for potential leads on customer or vehicle location.</li><li>Maintain or exceed production standards as established by management for accounts worked, conversion rate, kept rate, dollars collected, % now due, delinquency, roll rates and net losses.</li><li>Escalates risk issues to management, as appropriate.</li><li>Essential Knowledge, Skills and Licenses</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.</li><li>Must demonstrate superior listening skills</li><li>Proficient in the use of computer systems, including loan servicing systems, Strong skip-tracing techniques, including proficiency in the utilization of external data sources.</li><li>Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>Self-motivated, comfortable working independently, with strong attention to detail.</li><li>Bilingual in English and Spanish is preferred but not required.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in the consumer financial services industry is preferred but not required, and automobile financing experience is preferred but not required.</li><li>3 years consumer debt collection and skip tracing experience</li></ul>Machines, Office Equipment and Software<ul><li>Web navigation and/or web-based software applications.</li><li>Personal computer: Microsoft Word, Excel, Power Point and Outlook.</li><li>10-key calculator and QWERTY keyboard skills.</li><li>Copier, faxing &amp; other general office equipment.</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor I

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for an entry level Customer Relations Specialist I (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. The Customer Relations Specialist (CRS) handles and resolves inquiries from both external and internal customers. AutoNation Serving over 300 locations across 20 states, and the CRS team represents the company's front line. They address a variety of cases, from general information requests to product concerns and minor complaints. This role requires strong problem-solving skills to manage moderately complex issues, deescalate conflicts, and consistently maintain a calm, professional demeanor. The CRS serves as a customer advocate, conducting thorough research and applying strong business judgment to offer effective solutions. CSRs are skilled in utilizing various resources and tools to resolve cases efficiently and provide outstanding customer experience. These tools may include platforms such as AutoNation.com, Help Desk, eLeads, Customer 360, and BPMS for addressing cases and responding to general inquiries. The Specialist is an experienced and professional communicator, adept at engaging through phone, email, and social media channels. This is a critical role with high visibility and regular interaction with store operations, and corporate support functions. Achieving production goals, accurate documentation and consistent execution of standard processes core are areas of ongoing performance evaluation.Job Responsibilities:· Execute all standard call management process steps. Complete required call documentation, while maintaining ongoing database accuracy of logged information for assigned case portfolio.· Deescalate situations while maintaining a calm and professional demeanor.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Report website related issues.· Proactively deliver superior service in response to inbound customer correspondence related to vehicle purchase, service or repair issues.· Provide backup support for AutoNation Parts activities by researching and delivering information related to order status.· Serve as liaison between customer, store operations and corporate support functions to research and resolve inquiries and/or complaints.· Teammates are typically assigned (20-30) new cases daily to achieve established production and quality standards.· Provide exceptional service in response to inbound customer inquiries through email, chat, and phone, while fostering strong customer relationships to enhance the company's reputation.· Other duties as assigned.Qualifications:· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Experience:· Undergraduate degree in business or related field of study preferred· 2-3 years of Customer Relations experience (Automotive exposure preferred)· 2-3 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn etc.)· Exceptional verbal, business writing and social media communications capabilities· Demonstrated problem solving, time management, organizational and documentation skillsSkills:· Ability to think critically when faced with a problem or task· Ability to demonstrate genuine courtesy, diplomacy and empathy· Ability to work proactively, develop and maintain productive working relationships· Ability to maintain confidentiality, demonstrate good judgement and critical thinking· Ability to manage multiple tasks simultaneously in a fast paced and dynamic environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Customer Relations Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Reporting to the Director of Merchandising, the Merchandising Specialist (MS) produces AutoNation’s merchandising assets for local promotional offers, national campaigns and events in support of AutoNation and OEM initiatives. The individual leads coordination of channel activation and agency production related activities. The Specialist works directly with Field Marketing, OEM Ad Planners, internal Marketing stakeholders, and agency partners to procure offer content on a routine basis. In addition, the MS conducts necessary diligence and facilitates the disclaimer/legal review process while ensuring overall content accuracy of finished assets. The MS works directly with corresponding Local Marketing Managers (LMM) to execute merchandising development and activation processes for local, regional, and national efforts. In addition, the Merchandising Specialist administers and maintains the related systems and tools.Organizational Relationships:Reports to the Director, Merchandising with a dotted line to the Manager of Content Planning. The Specialist works extensively across corporate marketing functions and Market teams.&nbsp; The MS collaborates within the overall Brand Team to ensure store specific content aligns with overall AutoNation Brand campaigns, supports OEM initiatives, and is consistent with local needs to drive production efforts and ensure deadlines are achieved.Job Responsibilities:Facilitate development of integrated local and national campaigns while driving cross channel adoption Participate in monthly content planning meetings, contributing OEM specific content and incorporating events into overall marketing strategies Implement manufacturer offers and promotional event details to produce assets for Customer facing communications and marketing campaigns Build Ad Specials and coordinate production of promotional assets with agency partners Develop OEM Brand subject matter expertise, including guidelines, events and launches, and guide the Team towards the inclusion of content within overall strategy Support OEM brand specific marketing efforts and business needs by leading ad-hoc communication development at a localized level Drive implementation of OEM, legal and AutoNation guidelines as well as ensure overall compliance Process and input job request into Job Management System (JIRA), drive channel assignments and achieve defined SLAs Manage third party and channel Production Schedule as well as develop and administer remediation plans as required Demonstrate and advocate company vision, mission, and values. Adhere to company policy and procedures Other duties as assignedQualifications:Bachelor’s degree in Marketing or related field. MBA preferred Minimum 5 years marketing and/or agency account service.&nbsp; &nbsp; &nbsp; &nbsp; Demonstrated project management and organizational competency Demonstrated campaign development and administration experience Experience working with high volume, detailed work processes and deadlines Ability to work cooperatively with internal and external departments Strong organization, interpersonal and influencing skills In depth knowledge of the Microsoft Suite (Word, Excel and PowerPoint) Demonstrated ability to handle multiple concurrent projects while meeting deadlines Must meet company’s requirements for employmentPhysical Requirements:Light travel (up to several days per year) and Standard office environment<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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