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OverviewTeam Captain. Our branches are the heartbeat of the credit union. As a Teller Coordinator/Operations Supervisor, you’ll help ensure that this heartbeat remains strong and healthy. To succeed in this position, you’ll be a natural leader and demonstrate our world-class service culture, while supporting individual and branch sales goals. Your excellent communication and mentorship will motivate others to perform at their highest levels. We’re passionate about our employees and are committed to recognizing outstanding performance. It’s something that we call Being OnPoint. We invite you to explore our opportunities and grow with us!&nbsp;Responsibilities<ul><li>Performs all Teller duties, including maintaining a cash drawer within Cash Drawer Balancing policy guidelines.</li><li>Leads by example to reinforce sales and service culture by modeling effective behaviors to identify cross-sell opportunities and refers to appropriate lobby staff.</li><li>Assists with resolving complex transactions, reviewing exceptions, identifying/offering solutions, locating outages, and balancing cash drawers/vault, and stays within established branch limits.</li><li>Assists Branch Management team in managing lobby traffic.&nbsp; Coordinates the work schedule for the branch.</li><li>Maintains Teller cash balancing spreadsheet and notifies Branch Management of outages outside of balancing guidelines in a timely manner.&nbsp;</li><li>Provides input to Management pertaining to overall performance and developmental opportunities.</li><li>Maintains/balances vault/coin machine according to branch cash limits/standards.&nbsp; Orders/verifies incoming/outgoing cash deliveries, and disburses/receives cash orders from staff.</li><li>Demonstrates all member service standards and is an advocate of OnPoint culture.</li><li>Performs any necessary audits or other procedures as outlined in the Branch Security Manual/Log.</li><li>Ensures negotiable items, cash drawers, and work stations are properly secured at the end of each business day.</li><li>Performs additional duties as required by Management for the overall operation of the branch.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Able to effectively perform a variety of job duties, tasks, and project deadlines simultaneously while supporting coworkers.</li><li>Demonstrates leadership skills to support, lead and motivate others to perform their best.</li><li>Proficient in counting cash, arithmetic, ten-key, and basic computer skills.</li><li>Communication skills that are clear/effective in writing, in person and by phone.</li><li>Demonstrates high level of member service, professionalism, sales, problem solving, organization, motivation to accomplish defined goals, and self-management skills.</li><li>Able to stand for extended periods of time on a daily basis.</li><li>Able to assist or lift 50-pound bags of coin on a daily basis.</li></ul>Job Qualifications<ul><li>High School diploma or equivalent.</li><li>Minimum of 1-2 years of Teller work experience.</li><li>Experience working in a strong sales environment with defined sales and service goals preferred.&nbsp;</li><li>Previous team leader/supervisor experience strongly recommended.</li><li>Demonstrated understanding and knowledge of cash handling practices, products and services, operational policies and procedures, compliance, and reinforces defined individual/team goals.</li></ul>Additional Information:Hours of Operation: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PMStarting Pay: $22.25 per hour!At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

OnPoint Community Credit Union

Teller Coordinator/Operations Supervisor - Sellwood

<h4>Summary</h4>About the Position: This position is located within DoDEA Headquarters, Office of the Director, Strategic and Organizational Excellence System Innovation Branch in Alexandria, Virginia. Learn more about this agency <h4>Duties</h4><ul><li>Create and maintain a database of research-based practices from within the organization.</li><li>Create and facilitate Communities of Practice and Communities of Interest to enhance knowledge, production, management and sharing.</li><li>Execute actions that result in proper oral and written communication products.</li><li>Provide clear, open and effective communications and presentations that are effective and targeted to the appropriate audience.</li></ul><h4>Requirements</h4><h4> Conditions of Employment</h4><ul><li>Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.</li><li>Proof of U.S. Citizenship required.</li><li>Direct deposit of pay is required.</li><li>One year probationary period may be required.</li><li>Appointment subject to a suitability/fitness determination, as determined by a background investigation.</li><li>This position requires a Tier 1 (T1) investigation.</li></ul><h4> Qualifications</h4>Who May Apply: U.S. Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. For the GS-12 Grade Level: Specialized Experience: One year specialized experience assisting with planning and implementation of innovative programs in a Pre-K -12 education setting, assisting with coaching others in the use of programs and practices in an education setting and assisting with creating communication documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11) For the GS-13 Grade Level: Specialized Experience: One year specialized experience leading, planning, and implementing innovative programs in a PreK-12 education setting; coaching others in the use of innovative programs and practices in an education institution setting,; producing complex communication documents for a distributed audience; and communicating with stakeholders. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). You will be evaluated on the basis of your level of competency in the following areas: <ul><li>Communications</li><li>Creative Thinking</li><li>Education And Training</li><li>Organizational Development</li></ul> Time in Grade Requirement for GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Education Substitution: Some federal jobs allow you to substitute your education for the required experience above in order to qualify. For this job, you must meet the qualifications requirement using experience alone--no substitution of education for experience is permitted. <h4>Additional information</h4><ul><li>Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.</li><li>Salary includes applicable locality pay or Local Market Supplement.</li><li>Multiple positions may be filled from this announcement.</li><li>Be advised that effective Jan. 1 2018, under the Tax Cuts and Jobs Act, most civilian employee relocation allowances became taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for the additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. RITA does not apply to new government employees or employees returning from an overseas assignment for the purpose of separation from Government service. For more information, visit <a href="https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.html" target="_blank">https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses…</a>.</li><li>Position is being filled at the GS-12 target GS-13 level. Duties described reflect the full performance GS-13 level. Duties will be performed in a developmental capacity under close supervision. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management.</li><li>Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Duties described reflect the full performance GS-13 level. If not selected at the full performance level, duties will be performed in a developmental capacity under close supervision.\</li><li>Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify <a href="mailto:ra@dodea.edu" target="_blank">ra@dodea.edu</a></li><li>This position is not covered by a bargaining unit.</li><li>If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.</li></ul> Read more <ul><li> Review our benefits </li></ul><h4>How You Will Be Evaluated</h4>You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website. Additional information about the program is on OPM's Career Transition Resources website.

Department of Defense Education Activity

Innovation Management Specialist

<h4>Summary</h4>About the Position: This position is located within DoDEA Headquarters, Office of the Director, Strategic and Organizational Excellence System Innovation Branch in Alexandria, Virginia. Learn more about this agency <h4>Duties</h4><ul><li>Create and maintain a database of research-based practices from within the organization.</li><li>Create and facilitate Communities of Practice and Communities of Interest to enhance knowledge, production, management and sharing.</li><li>Execute actions that result in proper oral and written communication products.</li><li>Provide clear, open and effective communications and presentations that are effective and targeted to the appropriate audience.</li></ul><h4>Requirements</h4><h4> Conditions of Employment</h4><ul><li>Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Requirement.</li><li>Proof of U.S. Citizenship required.</li><li>Direct deposit of pay is required.</li><li>One year probationary period may be required.</li><li>Appointment subject to a suitability/fitness determination, as determined by a background investigation.</li><li>This position requires a Tier 1 (T1) investigation.</li></ul><h4> Qualifications</h4>Who May Apply: U.S. Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. For the GS-12 Grade Level: Specialized Experience: One year specialized experience assisting with planning and implementation of innovative programs in a Pre-K -12 education setting, assisting with coaching others in the use of programs and practices in an education setting and assisting with creating communication documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11) For the GS-13 Grade Level: Specialized Experience: One year specialized experience leading, planning, and implementing innovative programs in a PreK-12 education setting; coaching others in the use of innovative programs and practices in an education institution setting,; producing complex communication documents for a distributed audience; and communicating with stakeholders. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). You will be evaluated on the basis of your level of competency in the following areas: <ul><li>Communications</li><li>Creative Thinking</li><li>Education And Training</li><li>Organizational Development</li></ul> Time in Grade Requirement for GS-12: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12). Education Substitution: Some federal jobs allow you to substitute your education for the required experience above in order to qualify. For this job, you must meet the qualifications requirement using experience alone--no substitution of education for experience is permitted. <h4>Additional information</h4><ul><li>Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.</li><li>Salary includes applicable locality pay or Local Market Supplement.</li><li>Multiple positions may be filled from this announcement.</li><li>Be advised that effective Jan. 1 2018, under the Tax Cuts and Jobs Act, most civilian employee relocation allowances became taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for the additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. RITA does not apply to new government employees or employees returning from an overseas assignment for the purpose of separation from Government service. For more information, visit <a href="https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.html" target="_blank">https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses…</a>.</li><li>Position is being filled at the GS-12 target GS-13 level. Duties described reflect the full performance GS-13 level. Duties will be performed in a developmental capacity under close supervision. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management.</li><li>Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Duties described reflect the full performance GS-13 level. If not selected at the full performance level, duties will be performed in a developmental capacity under close supervision.\</li><li>Applicants with a disability who need a reasonable accommodation for any part of the application or hiring process should notify <a href="mailto:ra@dodea.edu" target="_blank">ra@dodea.edu</a></li><li>This position is not covered by a bargaining unit.</li><li>If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.</li></ul> Read more <ul><li> Review our benefits </li></ul><h4>How You Will Be Evaluated</h4>You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.<ul><li>Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.</li><li>Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.</li><li>Qualified. Candidates in this category meet the minimum experience requirements for the announced position.</li></ul>

Title:&nbsp;Education Coordinator Division: President's Office Department: Government and Legal Affairs FLSA Status:&nbsp;Exempt Salary Range:&nbsp;$45,000 - 47,000/annually EEO Job Group:&nbsp;2 E2 Position Summary The University of Southern Indiana is accepting applications for&nbsp;Education Coordinator. Analyze the University’s learning and training needs through assessment, design, development, implementation, and evaluation. Develop training curricula, materials, and programs to meet the University needs and obligations in all areas of compliance, including but not limited to Title IX, Clery, VAWA, Campus SaVE Act, equal access, equal opportunity, and affirmative action. Duties/Responsibilities&nbsp; <ul><li>Design, develop, implement, and evaluate training programs in areas of compliance, along with providing instruction and guidance. </li><li>Maintaining awareness of trends and partner with subject experts on program content and delivery to ensure up-to-date curriculum of programs is compliant with University policies, procedures, laws, standards and government regulations. </li><li>Facilitate a variety of sessions (individual or groups) for University students, faculty and staff. </li><li>Collaboration with and providing guidance to campus partners, to support programs or trainings. </li><li>Program scheduling, promotion of programs, communication with University and community partners, and the updating and ordering of program materials for all educational opportunities, presentations, and tabling events. </li><li>Work collaboratively with the student group to develop meaningful trainings and programs to target the student population. Serve as the Chair for the Student Steering Committee on Equity. </li><li>Recruit, train, and oversee students serving as peer facilitators. </li><li>Provide periodic services to the Vice President for Legal Affairs and General Counsel; which may include drafting and review of state operating budget proposals, coordination of legislative and legal travel, oversight of developmental events with government officials, review of legal pleadings, and other tasks as necessary. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>A combination of educational experience or academic pursuit equivalent to a Bachelor's degree in the area of Training and Development, Supervision, Organizational Development, Education, Instructional Design, Public Relations, Ethics, Compliance, Equal Access/Equal Opportunity, Human Resources, Business or a related field. </li><li>Candidate should have two years’ experience in training, presenting, and developing training materials. </li><li>Ability to assess, create, maintain, and coordinate online learning modules. </li><li>Exceptional interpersonal and public relations skills along with professionalism as a collegial team member. </li><li>Strong organizational, time management, and project management skills with emphasis on accuracy and attention to detail. </li><li>Self-motivated individual with ability to efficiently multi-task, work under pressure, handle frequent interruptions, and meet deadlines. </li><li>Ability to take initiative, assume responsibility, and handle confidential information with discretion. </li><li>Ability to analyze, interpret, and implement University policies and procedures. </li><li>Ability to facilitate sessions with focus groups; implement/manage large-scale online training programs. </li><li>Ability to work independently and contribute to a team environment. </li><li>Excellent verbal and written communication skills. </li><li>Proficiency in Microsoft Excel, Word, and PowerPoint.</li></ul> Preferred Knowledge and Skills <ul><li>Working knowledge of online instruction development programs and website design.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.</li><li>Occasional irregular or extended hours may be necessary.</li></ul> About USI&nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Vacation and sick time</li><li>Holiday pay</li><li>Free access to Recreation, Fitness &amp; Wellness Center.</li><li>Access to on-campus University Health Center and Dental Hygiene Clinic.</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. About the Department The Institutional Equity Office (IEO) works to advance the University of Southern Indiana's mission of providing a dynamic, intellectual, and inclusive community, and strives to maintain an environment that respects differences and provides a sense of belonging and inclusion for everyone. The Institutional Equity Office works with the USI community in implementing and upholding policies and practices that are consistent with federal and state mandates as well as existing University policies regarding equal access, equal employment and educational opportunity for all persons, without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, disability, or veteran status. The Institutional Equity Office is also the Title IX Office for the USI campus. Title IX is a federal law that prohibits discrimination on the basis of sex in educational programs and activities. It applies to sex-based discrimination and harassment of individuals of any gender. &nbsp; Application Process &nbsp; Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of Mr. Chelsea Givens. Application materials should include: <ul><li>Cover letter</li><li>Resume</li></ul> Search Committee Chair: If you have questions about the open position, please contact Ms. Chelsea Givens, search committee chair, at&nbsp;<a href="mailto:ccgivens@usi.edu" target="_blank">ccgivens@usi.edu</a>.&nbsp; Best Consideration Date: For best consideration, please submit materials before October 7, 2024. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement The University of Southern Indiana is an&nbsp;EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply. &nbsp;

University of Southern Indiana

Education Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Digital &amp; Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital &amp; data capabilities and platforms. The objective of the EDDS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.EDDS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, EDDS Issues, Events &amp; Remediation will:<ul><li>Scope, triage (prioritize), and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and&nbsp;conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry, preferably in a G-SIB bank</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies&nbsp;and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

American Express

Director - Control Management Issues, Events & Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Manager, Global &amp; Large (G&amp;L) Client Management&nbsp;American Express Global Commercial Services is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.&nbsp;&nbsp;Global &amp; Large U.S. Enterprises (G&amp;L) manages American Express’ largest and strategically important commercial clients.G&amp;L is on a journey to reimagine how best to drive differentiated value and provide solutions that meet the diverse, evolving needs of our clients. The R.E.V. (Retention, Engagement, Value) team is a newly formed team, critical to G&amp;L’s double-digit growth imperative.This team is focused on retaining and growing high potential Large Market accounts with a scalable account management approach.This is an exciting opportunity for an experienced Client Manager to enable R.E.V. in fulfilling its vision as a growth engine for G&amp;L!The R.E.V. Client Manager is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of approximately 100 clients.Our Client Managers are trusted advisors to our clients, providing them with strategic recommendations on a variety of business objectives and payment solutions. Key Responsibilities include: <ul><li>Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients</li><li>Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to drive spend expansion/growth</li><li>Lead development of proposals and pricing for client renewals and expansion, negotiate client contracts, and oversee implementation of solutions</li><li>Engage, develop, and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives</li><li>Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders</li><li>Identify and develop relationships with decision-makers within client organizations to influence program management and growth</li><li>Partner with US Account Growth (USAG) on identifying and realizing growth opportunities&nbsp;</li></ul>Qualifications:<ul><li>Minimum of 5 years prior strategic relationship management and/or sales experience</li><li>Must possess a sense of urgency and deep resilience to drive results and win</li><li>Experience with managing complex and challenging clients</li><li>Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies</li><li>Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process</li><li>Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth</li><li>Effective oral and written communication skills, with the ability to influence internal and external partners</li><li>Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance</li><li>Ability to effectively present products, technical solutions, and financials to clients in a strategic manner</li><li>Ability to travel up to 20% of the time</li><li>Ability to work in a hybrid PHX environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Global & Large (G&L) Client Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The GroupOur mission within Product Management &amp; Lending is to create differentiated&nbsp;membership experiences&nbsp;through innovative&nbsp;products, partnerships &amp; services&nbsp;and inspire each other to&nbsp;learn, lead &amp; grow&nbsp;everyday. The team is comprised of Card Product Management, New Product Development, Card Analytics, Membership Rewards, Lending, Business Development and Partnerships, and Insurance. The TeamThe Cobrand team within Product Management and Lending organization leads the company’s efforts to manage our relationships with Cobrand partners and expand our suite of consumer lending products bringing deep expertise to deliver products, services, and strategies that will enhance our competitive position in each of our markets. Accelerating growth in our Cobrand portfolios is central to our company’s strategy to meet our customers’ evolving buying and payment needs while diversifying revenue streams and driving top line growth. The Delta Cobrand team leads the strategic product management for the U.S. Consumer Delta Card portfolio as well as the end-to-end product management, business strategy and relationship with our counterparts at Delta. This high-impact team is passionate about value proposition, servicing strategy and overall P&amp;L management to both retain and engage existing Card Members while also driving acquisition to build the industry’s largest and most valuable Cobrand. This individual will lead a team of 4+ colleagues and drive strategy and operations for the Delta Consumer Cobrand. This is a highly visible role within the organization that requires exceptional partner management skills, P&amp;L expertise, and creative and analytical thinking.Key Responsibilities:<ul><li>Key point of contact for Delta working team </li><li>Oversee Portfolio Strategy and P&amp;L Management</li><li>Ensure we are delivering growth to meet partnership goals </li><li>Identify opportunities to accelerate growth and Next Gen Initiatives</li><li>Partner with key external and internal stakeholders to drive growth projects</li><li>Own joint servicing and innovation workstreams between AXP and Delta</li><li>Own all operational excellence initiatives </li><li>Track and understand the competitive environment</li><li>Lead a dynamic and high-performing team</li></ul>Minimum Qualifications<ul><li>Prior demonstrated partner management experience</li><li>A dynamic leader with a passion for team development</li><li>Positive “roll-up your sleeves” attitude, a proactive mindset, and a passion to win required</li><li>Demonstrated ability to understand and solve customer needs; validated experience translating customer insights into action</li><li>Ability to proactively and independently identify opportunities for improvement and drive enhanced results</li><li>Strong strategic thinking, analytical, and project management skills</li><li>Outstanding relationship management and communication skills and demonstrated ability to engage and collaborate well with all levels; ability to get things done through influence is critical</li><li>Excellent analytical, financial and business management skills with deep understanding of card economics and P&amp;L management</li><li>Ability to stay calm under pressure, prioritize work as needed and remain resilient amidst change</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Product Management – US Consumer Delta Cobrand

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.How will you make an impact in this role?Senior Manager-Digital Product Management is a product development role, you will be instrumental in spearheading the integration of the Blueprint platform with enterprise-level capabilities to support marketing and cross-selling initiatives. You will partner with Marketing to develop a structure around which messages and offers are prioritized, personalized and timely for our customers and evolve these strategies along with the needs of our customers and our platform.Key Responsibilities:<ul><li>Lead the integration of enterprise marketing capabilities into the Blueprint platform</li><li>Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative.</li><li>Ability to clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully.</li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks. </li><li>Partner with Analytics to co-develop a framework to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization. </li><li>Collaborate with key stakeholders including Marketing, Engineering, UX Design to develop solutions that meet business and regulatory requirements and timelines. </li><li>Create and update management reports to track progress of development and quantify impact post-launch. </li><li>Manage and mentor an associate team member.</li></ul>Minimum Qualifications:<ul><li>5+ years in digital product and development with proven ability to deliver features in a timely way.</li><li>Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way</li><li>Familiarity of marketing attribution methodologies and implications for investment</li><li>Background in or demonstrated ability to use data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc</li></ul>Preferred Qualifications:<ul><li>Excellent communication and stakeholder management skills including change management conversations.</li><li>Structured, analytical thinking: Ability to dive deep on data to monitor results and quantify impact.</li><li>Curiosity &amp; grit: Ability to conduct independent discovery and research, driving outstanding questions to resolution.</li><li>Organization and planning: focuses on key priorities, understands tradeoffs and plans with stakeholders in an efficient manner.</li><li>Flexibility/adaptability: Cool with rapidly changing priorities and projects.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management

Feel Seen at Thrive!Community Information: Hiring at multiple locations Bend, OR. Learn more about&nbsp;Thrive&nbsp;here!&nbsp;Salary:$21-$23 per hour DOESchedule:&nbsp;Part-Time;&nbsp;Sat &amp; Sun 10 am - 5 pm, and two weekdays 11 am - 6pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits to our part-time associates:&nbsp;<ul><li>PTO, Paid Holidays, Paid Personal Day, Paid Days of Service</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>15% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal, pro-rated based on hours worked)</li><li>Vision Insurance Options</li><li>Dental insurance Options</li><li>Parking &amp; Transit Commuter Benefits</li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options </li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values. A Leasing Consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.Leasing Consultant Job Responsibilities:<ul><li>Oversees the resident life cycle from the time a lead is initiated until move-out.</li><li>Maintains a professional and friendly atmosphere in the leasing office and throughout the community for all current and prospective residents and clients.</li><li>Conducts community tours and showcases the community features, benefits, and amenities.</li><li>Regularly follows up with prospective residents via phone and email.</li><li>Maintains close communication with maintenance team to ensure work orders are being completed and units are move-in ready</li><li>Completes all lease and renewal applications, assists with application verification, and notifies prospective residents of results.</li><li>Responsible for shopping competitors and sharing your findings with the Community Manager and on-site team.</li><li>Inspects models and vacant units daily to ensure cleanliness.</li><li>Answers incoming phone calls and emails and responds to inquiries in a timely fashion.</li><li>Oversees ongoing resident relations and assists with planning and hosting resident events and activities</li><li>Contributes to a positive team environment and happy resident base.</li><li>Performs any additional duties assigned by assistant manager, Community Manager or supervisor.</li></ul>Leasing Consultant Qualifications:<ul><li>Prior customer service experience required</li><li>Prior leasing experience in multifamily property management preferred, but not required</li><li>Weekends required</li><li>Excellent customer service, sales, and closing skills required</li><li>Strong understanding of Microsoft Office required, experience with Yardi, CRM, and On-Site preferred</li><li>Desire to learn and take initiative on projects and tasks</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws</li><li>Driven team player looking to bring a positive energy to the team</li><li>May require a Driver's License and insurance</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant (Bend, OR)

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Westhaven&nbsp;here&nbsp;and Lighthouse hereSalary:&nbsp;$21-$22 per hour DOESchedule:&nbsp;Full-time; Tuesday- Saturday 9 am - 6 pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

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