AmeriGas
AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer.
Location: King Of Prussia, PA, US, 19406
Workplace Environment: Onsite
Company: AmeriGas Propane, Inc.
Requisition Number: 30977
This position requires up to 50% overnight travel.
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary
Has operational responsibility for a select group of dedicated drivers deployed nationwide to support districts during peak demand, extreme weather, and natural disasters
Accountable for the Airborne Team's overall effectiveness, measured by safety performance, customer experience, and operational KPIs
Trains, develops, and motivates team members to:
Travel and deploy within 24 to 48 hours
Operate with minimal supervision in unfamiliar districts
Deliver world-class service under high-pressure conditions
Key Characteristics
Able to manage a mobile, multi-location team across various districts and regions
Able to train, inspire, and motivate employees to deploy rapidly and work independently in fast-paced, high-pressure environments
Committed to world-class safety and customer service
Duties and Responsibilities
Safety Management
Articulates a safety vision for the team and considers safety impact in all decisions
Responsible for all aspects of safety across deployments, including:
Compliance with safety codes and policies
Safe operation and condition of company vehicles
Propane deliveries performed per state and federal regulations
Excellent safety audit scores at all deployment locations
Trains employees and monitors compliance with safety policies and procedures
Coaches employees on daily behaviors, accident avoidance, adverse-weather driving, and HazMat/Tanker compliance
Reinforces safety through behavioral observations, safety briefings, “tailgate” meetings, and vehicle inspections
Customer Experience
Ensures deployments support a high-quality customer experience in every district served
Ensures team members exceed customer expectations and sustain high satisfaction
Proactively identifies customer experience problems and partners with Customer Experience Services to resolve them promptly
Ensures team members seek customer feedback and confirm needs are met during and after deployments
Follows up with receiving districts to assess customer satisfaction
Operational Efficiency & Deployment Readiness
Uses all available tools to drive productivity and deployment efficiency
Meets or exceeds performance metrics for delivery, safety, and customer service
Ensures procedures are followed so daily work is completed accurately
Reviews team performance reports and deployment metrics
Tracks deployment history, driver availability, and readiness status; creates and updates reports as needed
Coordinates travel logistics, hotel accommodations, and deployment assignments
Ensures team members can mobilize within 24 to 48 hours
Team Management
Plans, directs, and manages staffing and development of Airborne Team employees
Communicates company strategic goals effectively
Conducts timely, effective performance appraisals and ongoing coaching
Ensures all required training, CDL/HazMat/Tanker certifications, and compliance requirements are completed and current
Manages timely and accurate payroll submissions
Keeps the team updated on deployment schedules, district needs, critical performance areas, and company priorities
Addresses employee HR issues as needed
Asset Management
Responsible for maintenance and condition of the team's vehicles, tools, supplies, and equipment
Manages procurement of equipment and supplies for deployment operations
Conducts timely inventory counts as required
Manages propane supply and ensures vehicles are deployment-ready at all times
Performs timely and accurate accounts payable approvals
Knowledge, Skills and Abilities
Communicates effectively with code enforcement officials, regulatory personnel, permitting jurisdictions, and district management across multiple locations
Reads, analyzes, and interprets reports on team performance, safety, technical procedures, and government regulations
Knowledgeable in propane operations, CDL requirements, and HazMat/Tanker regulations
Able to read and understand contracts, leases, service agreements, and vendor requirements
Strong verbal and written communication skills, with the ability to adapt style to different audiences
Education and Experience Required
High school diploma required; college degree strongly preferred
Five or more years of management experience
Experience in propane, logistics, or field operations with a mobile workforce strongly preferred
Computer skills and proficiency in Microsoft Office required
Valid CDL with HazMat and Tanker endorsements preferred
Willing and able to travel up to 50% of the time, regionally and nationally
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
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