Alternate Site Manager - 3rd shift
Olgoonik is an Equal Opportunity Employer
Overview:
Olgoonik is seeking an experienced Alternate Site Manager/Operations Manager to lead and manage our DLA Distribution Susquehanna operations. This is a senior leadership position with overall responsibility for the successful execution of contract requirements, workforce performance, quality, customer satisfaction, operational efficiency, and day-to-day coordination with DLA Government leadership.
The Alternate Site Manager will have the full authority to act for the Olgoonik on all matters relating to contract performance in the absence of the Site manager and will serve as a point of contact between Olgoonik and the Government and must have the leadership, operational knowledge, communication skills, and judgment necessary to manage a complex distribution operation in a demanding, highly accountable environment.
The successful candidate will be responsible for ensuring the workforce is properly organized, trained, supervised, and equipped to execute the mission while maintaining a sustained audit-ready, safe, efficient, and compliant operation.
Primary Responsibilities:
- Serve as one of Olgoonik’s senior on-site representative and point of contact with DLA Government leadership for all contract performance matters.
- Maintain full authority to act for Olgoonik on matters relating to contract performance.
- Provide overall leadership, supervision, and direction to all contractor personnel supporting the operation.
- Plan, coordinate, and manage daily operations to ensure contract requirements, workload demands, and performance objectives are met.
- Coach, mentor, and hold supervisors and leads accountable for effective workforce management and mission execution.
- Ensure work is properly scheduled and resources are effectively allocated to maximize productivity and operational efficiency.
- Monitor workload, staffing, productivity, quality, and performance metrics and take timely corrective action when requirements are not being met.
- Ensure accurate, complete, and timely submission of all required reports, CDRLs, metrics, and other contract deliverables.
- Maintain close coordination with DLA leadership and ensure Government concerns are acknowledged, addressed, and resolved promptly.
- Ensure operations are performed in accordance with the PWS, DLA Distribution SOPs, applicable process manuals, Government instructions, and Olgoonik policies and procedures.
- Maintain a sustained audit-ready environment, with particular emphasis on inventory accuracy, process compliance, internal controls, documentation, and corrective-action follow-through.
- Ensure the Quality Control Program is effectively implemented throughout the operation and that identified deficiencies are documented, addressed, and tracked to closure.
- Establish a culture of self-identification and continuous improvement, encouraging employees and supervisors to identify issues early and take corrective action before problems become larger operational or quality concerns.
- Identify and execute cost-saving opportunities while ensuring mission requirements and quality standards are maintained.
- Manage staffing requirements and work closely with Human Resources and Recruiting to address vacancies, turnover, workload fluctuations, and future manpower requirements.
- Ensure supervisors and employees receive required training, certifications, safety briefings, and other mandatory training.
- Maintain strong communication across all shifts and functional areas to ensure continuity of operations and consistent execution.
- Build and maintain a professional, accountable, and team-oriented relationship with DLA customers.
- Represent Olgoonik professionally in Government meetings, briefings, performance reviews, and other customer engagements.
- Anticipate operational challenges and develop solutions before they negatively impact mission performance.
- Perform other duties and responsibilities as required to successfully execute the contract.
Required Responsibilities:
- Bachelor’s degree or higher in Distribution Management, Business Management, Business Administration, or a related field and at least three (3) years of distribution management experience; OR
- At least seven (7) years of management experience in distribution operations of similar size and complexity.
- Minimum of two (2) years of experience using automated warehouse management systems within the past five (5) years.
- Demonstrated experience managing large-scale warehouse, distribution, logistics, or supply-chain operations.
- Demonstrated ability to plan, control, manage, and successfully execute complex operational requirements.
- Experience managing supervisors, leads, and large operational workforces.
- Strong understanding of warehouse operations, inventory management, material handling, receiving, storage, picking, issuing, shipping, and related distribution functions.
- Strong analytical, problem-solving, decision-making, and organizational skills.
- Excellent written and verbal communication skills.
- Demonstrated ability to work effectively with Government customers and senior leadership.
- Ability to manage competing priorities and make sound decisions in a fast-paced operational environment.
- Ability to hold personnel accountable while maintaining a professional and positive work environment.
- Ability to successfully pass all applicable installation access, background, and security requirements.
Preferred Qualifications:
- Previous experience supporting DLA Distribution.
- Experience with DLA WMS/DSS or other Government warehouse management systems.
- Experience supporting Department of Defense or other Federal Government logistics operations.
- Experience operating in a highly auditable environment.
- Experience with Quality Control Programs, Audit Readiness, Internal Controls, corrective actions, and continuous improvement.
- Experience managing operations with multiple shifts and/or 24/7 operational requirements.
- Experience supporting Navy, military installation, or Department of Defense distribution operations.
- Military logistics, supply, transportation, or warehouse management experience.
What We're Looking For:
We are looking for a hands-on, accountable leader - not an administrator.
The Alternate Site Manager must be comfortable walking the operation, talking with employees and supervisors, reviewing workload and performance data, identifying emerging problems, and making decisions that keep the mission moving. The right candidate understands that successful contract performance requires more than meeting minimum requirements; it requires anticipating problems, communicating early, maintaining strong relationships with the customer, and holding the organization accountable for results.
The Alternate Site Manager must establish a culture where quality, safety, accountability, productivity, and customer service are everyone's responsibility.
Most importantly, the Alternate Site Manager must be able to balance competing priorities—mission execution, workforce management, quality, safety, compliance, customer expectations, and cost control—while maintaining a professional and collaborative relationship with DLA leadership.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.
Work Environment:
General office environment. Some travel both domestically and internationally required based on business demands.
Olgoonik is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.
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