BAO C Revenue Agent 1

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details Proposed Start Date12/01/2026Classification TitleRevenue Agent 1Working TitleBAO C Revenue Agent 1Department640110 - SFS Student Fin SvcsPosition NumberD94019RepresentationOP - SEIU/OPEU Local 503Position FTE.5End date, if applicable

Position Summary Brief Description of PSU/School/DeptPortland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.Position SummaryThe purpose of this position is to assist students, faculty and staff in understanding their bills and financial obligations to the University. Perform various Accounts Receivable functions and to assist students in persisting to graduation.Minimum Qualifications from Classification Six months of full-time office experience in collection of past due accounts in which collections was the primary responsibility; OR one year of experience related to collection of past due accounts.Additional Minimum Qualifications for this PositionOne year general clerical experience including operating multi-line phone system.Preferred QualificationsKnowledge of SCT Banner Student Information module.Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.Work Days/Hours9 AM - 1 PM Monday to FridayTotal Compensation Range & Benefits StatementThe starting annual salary rate for this position will be between $19.32 and $21.61. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.


Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * In 1-3 sentences or less, please describe your customer service experience.

   (Open Ended Question)

2. * Please describe your experience with cash handling, billing, and revenue collection and accounting.

   (Open Ended Question)

3. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
4. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI288261988