Business Banking Portfolio Manager
US-MA-Natick
Job ID: 5825
Type: Full Time
# of Openings: 1
Category: Commercial Banking - Community Business Banking
Natick Summer St. Administration Center
Overview
Works directly with loan originators and customers to collect required materials for commercial loan requests. Utilizing the Abrigo loan system, performs credit analysis, underwriting and facilitates approval and closing process for all commercial loan requests originated by Branch team. Indirectly manages large portfolio of smaller commercial loan relationships requiring direct outreach to customers and collection of materials required to perform required tasks such as new loan requests, renewals, modifications or to discuss delinquencies. Acts as backup for Abrigo and Laser-Pro system tasks and is cross-trained on all duties and activities performed by the department. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.
Responsibilities
- Communicates directly as required with new and existing borrowers. Performs credit analysis of business and personal tax returns or financial statements, considers credit scoring data and makes judgments on creditworthiness for recommendations of approval or denial within scope of authority for all requests. Prepares appropriate memorandum for use in loan decision-making utilizing the Abrigo loan system. Assists Bank personnel in clarifying unusual loan situations and in providing alternative solutions to meet borrower needs where possible or refer to Business Banking Lender where appropriate.
- Oversees the departments exception loan portfolio through direct outreach to customers or response to borrower inquiries as appropriate. Communicates via phone or email with existing portfolio borrowers to initiate resolution of maturing line of credit, rate change notifications, material changes in ownership or other related issues that impact existing loans. Coordinates and initiates review of business banking line of credit, Letters of Credit and ACH maturities or temporary ACH over limit approvals.
- Assists loan processing staff in preparing loan origination and closing packages as needed and acts as back-up for those functions. Gains proficiency in Laser-Pro system and familiarity with internal and external documents required for closing. Works with other departments to order required materials such as real estate appraisals, AVMs or environmental assessments.
- Works with Real Estate Risk Services to order appraisals and required environmental assessments as needed.
- Maintains knowledge of credit enhancement programs, utilizing credit enhancements when warranted, and facilitating via bank process, aspects of SBA 7a loans.
- Stays abreast of all federal and state laws and regulations and industry trends, as well as small business lending best practices, and performs all duties in accordance with prescribed regulatory compliance guidelines. Attends relevant courses and seminars. Ensures full compliance with the Banks Information Security Policies and Procedures.
- Assists in preparation of departmental reporting such as the quarterly Watch List, Monthly Sales Report or any other reports as required or directed.
- Establishes and maintains strong working relationships with MSB Branch staff, visits branch locations, attends Community Banking meetings as requested and may provide training to Branch staff as required or directed.
- Performs related and unrelated duties as may be required.
Qualifications
Education
- Bachelor's Degree or equivalent work experience is required
- 1-3 years of commercial credit and/or business lending experience is preferred
- Formal credit training or equivalent experience preferred.
- Must be able to analyze financial statements.
- Effective analytical, organizational, presentation, problem-solving, negotiation and customer service skills.
- Must possess at least intermediate technology skills, including knowledge of word processing, database and spreadsheet applications.
- Must be able to travel throughout defined market.
Equal Opportunity Employer, including disability/protected veterans
PI288406243