Commitment to Mission
At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.
Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.
This commitment supports Lone Star College System's strategic goals:
- Opportunity through financial resilience
- Leading in academic excellence
- Strength in culture and talent development
- Connections through bridges of prosperity
Great Colleges to Work For®
Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.
Campus Marketing StatementLone Star College-Online
With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.
Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu.
Lone Star College-Online is the fully online college of Lone Star College System, providing students across Texas with flexible access to high-quality education designed to fit their lives and goals.
Through online degree and certificate pathways, LSC-Online connects students with engaging instruction, dedicated support services, and opportunities to build the knowledge and skills needed to advance their education and careers, all with the flexibility of learning online.
Digital Learning. Accelerated.
LSC-Online is located at 20515 SH 249, Houston, Texas 77070. Online course enrollment is currently available to students living in Texas. Applicants for employee programs must reside in Texas.
Job DescriptionPURPOSE AND SCOPE:
The Specialist IV, Financial Aid supports other staff by performing task oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Provides information to students and parents about financial aid functions, timelines, and eligibility, triaging students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and Lone Star College. Ensures that all system, campus and state policies and practices are correctly carried out.
ESSENTIAL JOB FUNCTIONS:
- Collects, analyzes, evaluates, and verifies financial aid data and documents submitted by students
- Certifies student enrollment, ensuring adherence to academic progress policies and eligibility requirements; initiates appropriate adjustments to individual student financial aid
- Researches current State and Federal regulations to keep up-to-date and determines the application of regulations to specific student circumstances
- Prepares and reconciles a variety of reports, business correspondence, records, and/or other related documents
- Participates in preparing for and facilitating financial aid workshops and presentations
- Counsels students, and others, regarding eligibility requirements of financial aid
- Responsible for other reasonable, related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent interpersonal and organizational skills
- Excellent communication skills
- Strong attention to detail
- Ability to use software products
- Ability to work on multiple projects
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
- Interface with internal and external contacts as needed to carry out the functions of the position
- Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
- High school diploma or GED and at least 5 years of related work experience, or an equivalent combination of education and experience
- Must be in good standing with the Department of Education
PREFERRED QUALIFICATIONS:
- Associate¿s degree
- Financial Aid work experience in a higher education setting
Hourly Pay Rate is $16.66
Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.
Special InstructionsGo to the Job Search page, click on `My Activities¿ at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.¿ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters or less.
How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email, mail, or hand delivered.
Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile.
If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.
More information on the E-Verify program is available at www.dhs.gov/E-Verify.
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.