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Universal Banker

PublishedPublished: 11/13/2026

Join Sauk Valley Bank as a Universal Banker and deliver personal, knowledgeable service that reflects our “Hug Your Customer” standard. In this role, you’ll help customers with everyday transactions, service deposit accounts, facilitate consumer loan applications, and identify bank products and services that meet customer needs. You’ll combine customer service with sound judgment while following bank policies and applicable regulations.

What You’ll Do

  • Provide a high level of service for retail banking products and services and identify appropriate cross-selling opportunities.
  • Perform teller functions in accordance with bank policies and procedures.
  • Open, service, and close deposit transaction accounts and certificates of deposit.
  • Receive consumer loan applications and help facilitate the consumer lending process.
  • Make sound decisions based on bank policies, knowledge, and experience.
  • Open and close the branch as assigned and represent Sauk Valley Bank at bank-sponsored events.
  • Follow bank policies and procedures and applicable state and federal banking, trust, and investment regulations.
  • Perform other duties as assigned. This role has no supervisory responsibilities.

What You’ll Bring

  • A high school diploma or GED and one year of cash-handling and customer service experience, with a background in financial institution operations, sales, or customer service.
  • Intermediate experience, knowledge, and training in branch operations and bank activities, terminology, products, and services.
  • Intermediate knowledge of related state and federal banking compliance regulations and bank operational policies.
  • Knowledge of customer needs assessment, service quality standards, and customer satisfaction, along with strong knowledge of general office practices.
  • Intermediate math skills and the ability to count currency, coin, and negotiable instruments in a timely manner.
  • Effective verbal, written, and interpersonal communication skills, including the ability to interpret documents, follow procedures, and prepare reports and correspondence.
  • Strong problem-solving, organizational, and time-management skills; the ability to manage multiple tasks and interruptions and work with general supervision.

Sauk Valley Bank is an Equal Opportunity Employer. SVB is committed to the provision of equal opportunity employment for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, gender, gender identity, sexual orientation, parental status, national origin, age, disability, military status, veteran status or any other protected status. Submission of this information is voluntary and is not considered in employment decisions. This information will be kept separate from the employment files and is considered confidential.

Sauk Valley Bank offers medical, short-term disability, long term disability, life, vision, dental, and 401K benefits to all full-time positions. PTO will vary depending on the level of the position. This position is eligible for incentive.

Management reserves the right to change this position description at any time according to business needs.

Salary Range: $17.00 - $22.00 per hour depending on experience

March 25, 2026





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