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<p><strong>Life Rewrite Specialist</strong></p><p><em>Please note that we do not offer visa sponsorship for this position.</em></p><p>Our Rewrite Specialists deliver a superior customer experience to the distribution channels—agent or agencies—by ensuring after issue changes for life insurance and annuity products are processed accurately and in a timely manner.&nbsp; You will delight our customers by thoroughly researching and executing policy changes and collaborating with those internally and externally to achieve a successful end result for National Life, our agents/agencies, and our clients. &nbsp;Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.</p><p>A typical day finds the Rewrite Specialist processing in workflow management systems, collaborating with the team, supporting departments internally, and communicating with the agent/agency via phone and email.&nbsp;&nbsp; You will be a liaison with the producing agent/agency throughout the life cycle of after issue policy changes.&nbsp; Developing solid working relationships, leveraging critical thinking skills, and effectively managing grey areas are essential requirements for this role, as requests do not always fit within a defined set of rules.&nbsp; Additional responsibilities include: &nbsp;ensuring quality transactions and accurate accounting through review, light processing, and reconciliation. Weekly monitoring, netting, and reconciling debits and credits to various accounts.&nbsp;</p><p>We encourage and provide professional and personal development opportunities in between handling your daily work with various courses and seminars through our very own NL University.&nbsp; In addition, you will be part of a small, but mighty, work-family working toward our annual goals and developing yourself and teammates along the way…and all for a common Cause!</p><p><strong>Successful Candidates We’re Seeking</strong></p><ul><li>You have 2+ years of professional work experience interacting with customers</li><li>You are passionate about working for a company with a cause-driven culture</li><li>A college degree is not required, but it is preferred. Ultimately, we value high quality skills, experience and a winning attitude as much as an earned degree</li><li>Ability to successfully pass a background check that&nbsp;may include fingerprinting</li></ul><p><strong>The Skills to Succeed</strong></p><ul><li>You are great with people and not afraid to lead</li><li>You enjoy delighting customers with exceptional service</li><li>You are an excellent communicator, with strong listening skills</li><li>You are strong with solving problems and enjoy working in a collaborative team</li><li>You thrive in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)</li><li>You have a curious mindset and the courage to respectfully assert your opinions</li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change</li><li>You are flexible to roll with change that occurs with a rapidly growing company</li></ul><br><h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Reissue Operations Specialist

<p><strong>Training &amp; Development Facilitator, Life Operations</strong></p><p>This position is responsible for delivery of learning content through suitable approaches that meet desired learning outcomes and learner needs. This person builds trusted relationships and creates an engaging learning environment. They drive learner development by actively providing feedback and learner support. The Learning Facilitator partners with business experts, performs job shadowing and collects learner feedback to continuously improve the curriculum throughout our operations team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitation</li><li>Quickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledge</li><li>Establish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience’s job experiences and challenges</li><li>Skillfully make the connection between learning objectives and line of business goals in the classroom</li><li>Present information in a clear, logical and organized way; knows which points to emphasize to increase learning</li><li>Actively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participants</li><li>Organize, develop, and maintain training materials, handouts, and visual materials</li><li>Monitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programs</li><li>Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representatives</li><li>Evaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programs</li><li>Prepare classroom and class materials prior to class</li><li>Perform all training duties, and all other duties as required</li></ul><p></p><p><strong>Job Requirements</strong></p><ul><li>Bachelor’s degree required, or five years of specific job-related experience may be substituted</li><li>Knowledge of life insurance and/or annuity products required</li><li>Related professional certification or designation is an asset</li><li>Able to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accurately</li><li>Strong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill level</li><li>Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management</li><li>Organizational skills to multi-task, meet deadlines, and be able to work independently</li><li>A strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experience</li><li>Ability to readily adapt to an ever-changing environment</li><li>Thinks quickly on his/her feet; handle challenging questions and comments with poise and confidence</li><li>Willingness to perform other duties as assigned</li><li>Must be able to pass a background check</li></ul><h6>The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

2 Procurement / Operations Jobs in Vermont